Free ConnectWise Office Hours (Every Wednesday)
Real fixes. Clear results.
Join my free weekly ConnectWise Office Hours to get unstuck fast -live, zero fluff.
Perfect for MSPs, Professional AV installers (Pro AV), and Security teams using ConnectWise.
When: Every Wednesday, 10am Eastern
Where: Live on Zoom - https://calendly.com/monicaozaruk/connectwise-office-hours-free
Cost: Free (bring your questions)
What we cover
Project billing, WIP cleanup, and revenue recognition basics
Inventory & warehousing (picked vs shipped, RMAs, serials)
Agreements, invoicing, and “why does this not total right?”
Sales Orders, Opportunities, and CPQ sanity checks
Reporting/metrics: what to track so your team actually improves
Procurement & purchasing (the “why won’t this receive?!” stuff)
Who this is for
MSPs wanting cleaner quote-to-cash workflows
Professional AV Installers (Pro AV) juggling complex projects & parts
Security integrators wrangling RMAs, serialized gear, and service contracts
Owners, ops, coordinators, and anyone living in ConnectWise daily
How it works (simple)
Register: Grab a spot for this Wednesday
Ask live: Bring one messy ConnectWise question or scenario.
Get an answer: I’ll walk you through the exact steps (and common gotchas).
Leave smarter: You’ll get the “do this next” checklist.
Why join me?
I’m a ConnectWise consultant focused on process improvement for MSPs, Pro AV, and Security. I’ve spent years fixing procurement, inventory, and project workflows so teams can reach “run state” without chaos. If you want fewer tabs and fewer headaches, you’re in the right place.
Quick FAQs
Is it really free?
Yep. Bring questions. Learn. Implement.
Do I need to prep anything?
A real example helps, I will recreate the example in my own environment.
Will there be a replay?
Sometimes. Live is best. Join to ask your exact question.
Can my team join?
Yes - invite ops, PMs, purchasing, finance, whoever touches the workflow.